TRYATHLON Entry Waiver
SANITARIUM ™
WEET-BIX™ TRYATHLON™
2025/2026
Terms and Conditions
- Event and Promoter
Entry into and participation in any Sanitarium™ Weet-Bix™ Kids TRYathlon Event held between 25 November 2025 to 30 March 2026 (or such other dates as the Promoter may determine) (Event) is deemed acceptance of these Terms and Conditions and the policies set out at Schedule One (Policies) by entrants and their parent or guardian, including any information on how to enter and prizes.
Events are scheduled as follows:
| Event | Date | Time | Location |
|---|---|---|---|
| South Auckland | Tuesday 25th November 2025 | 8:00 am | Mountfort Park, Manurewa |
| Mount Maunganui | Sunday 30th November 2025 | 7:00 am | Arataki Park, Mt Maunganui |
| Cambridge | Sunday 07th December 2025 | 7:00 am | St. Peter’s Cambridge |
| Christchurch | Sunday 22nd February 2026 | 7:00 am | Halswell Domain & Pool |
| Dunedin | Sunday 01st March 2026 | 7:00 am | Taieri College, Mosgiel |
| Nelson | Sunday 08th March 2026 | 7:00 am | Tahunanui Reserve, Nelson |
| Hastings | Thursday 12th March 2026 | 8:00 am | Mitre 10 Sports Park, Hawke's Bay |
| Wellington | Sunday 15th March 2026 | 7:00 am | Kilbirnie Park |
| Palmerston North | Tuesday 17th March 2026 | 8:00 am | Ongley Park, West End |
| Auckland (East) | Sunday 22nd March 2026 | 7:00 am | PT England Reserve, PT England |
| New Plymouth | Wednesday 25th March 2026 | 8:00 am | Ngamotu Beach Reserve, New Plymouth |
The promoter is NEW ZEALAND HEALTH ASSOCIATION LIMITED trading as the Sanitarium Health Food Company, 124 Pah Road, Royal Oak, Auckland, New Zealand 1023 (Promoter). The Promoter can be contacted at: 0800 100 257. All decisions of the Promoter are final and no correspondence will be entered into.
- Can I Enter?
Entry is open to New Zealand residents aged 6-15 years old. (Eligible Entrant).
- Parent or Guardian Approval
You must have your parent or guardian’s approval to enter. Your parent or guardian must have read and consented to these Terms and Conditions and the Acknowledgement and Waiver and may need to enter into an agreement to show their consent to you entering the Event, Promotion or accepting any Prize. If you do not agree to these Terms and Conditions, you agree you will not register your child to enter any Event.
- When can I enter the Event?
Entry opens on 10 September 2025 and ends on 30th March 2026 (or such other dates as the Promoter determines).
- How do I enter?
To enter the Event and be able to access the programme benefits, you must register to participate by visiting tryathlon.co.nz and following the prompts to enter your details and chose one of the entry options (fees vary based on time of registration, method of registration, number of family members, number of events and Weet-Bix Kids TRYathlon Foundation support) outlined.
- Can I enter multiple times?
Only one entry is permitted per person, per individual Event.
- Withdrawing from an Event
If you wish to withdraw from an Event, you must inform the Sanitarium™ Weet-Bix™ Kids TRYathlon™ Customer Services Team via email on tryathlon@sanitarium.co.nz. Withdrawals after the relevant entry closing date listed above will not be entitled to a refund. Withdrawals prior to the closing date will be entitled to a refund of any entry fee paid at that time, less a $10.00 cancellation fee and less the $15.00 TRYathlete Pack fee where applicable (unless the TRYathlete Pack is returned following the instructions provided by the Customer Services Team) and any postage and handling fees will not be refunded.
- Photos
I acknowledge that I also have the option to purchase images of my child and agree to the following terms and conditions, which will apply if I select and pay for the digital photo pack during registering my child for the Event, I understand and agree that:
- Format: the digital images will not be provided as printed photographs, and will be provided as downloadable digital images and all images are full resolution electronic downloadable images only of approximately 1 megabyte in file size;
- Images: photographers are positioned at the swim, ride, run and medal location, however images at each location cannot be guaranteed and I may not receive an image of my child at all locations, other participants may be in the images and my child must wear their identification number in a clear and prominent fashion during and after the event to enable the best chance of photographing my child;
- Access: after the event I will be sent an email from Supersport Images containing my username and password, and in order to receive my child’s digital images I must follow the directions and redeem the images online by the date communicated and the Promoter and Supersport Images are not responsible for late, lost or misdirected correspondence and that I must contact Supersport Images within 2 weeks of the applicable Event if I have not received the email containing my user name and password to access the images; and
- Costs: the fees for the digital photo pack has been communicated to me at the time of selection (including GST) (Photo Fee) and I have given permission to pay for the Photo Fee via my credit card (if paying via credit card) and take full responsibility for such payment.
- Promotion Codes
I acknowledge and understand that when using an applicable promotion code, it must be entered in the ‘Promo Code’ field when completing an online registration or in the space provided on any hard copy registration form. Promotion codes are limited to the use of one code per transaction and using a promotion code does not guarantee entry into any Event and registration details that include a promotion code must be submitted prior to the online registration closing date or before the event sells out. All discount codes expire 8.00am Monday 30th March 2026.
- Merchandise
- Orders: You can place an order by following our website prompts. Orders must be from New Zealand. The Promoter reserves the right to accept or reject your order for any reason, including if the requested merchandise is not available, there is an error in the price or merchandise description on this website or an error in your order. Each accepted order results in a separate binding agreement between you and the Promoter for the supply of that merchandise on these Terms. If an order placed through the Website is rejected, the Promoter will endeavour to notify you of that rejection as soon as possible.
- Payment: All prices are in New Zealand dollars and are inclusive of any applicable goods and services tax. Payment is via debit or credit card (Visa or Mastercard). You will be charged during the purchasing process and prior to delivery. If we are unable to charge your credit or debit card due to insufficient funds or other errors your order will be cancelled.
- Delivery:
- Delivery of merchandise will be via Team Global Express or another carrier to the New Zealand delivery address you have nominated in your order.
- Once your order is dispatched, it is not possible to change your nominated delivery address.
- If you are not home to receive your order it will be left in a suitable spot at your nominated delivery address.
- Delivery times may vary depending on the carrier and delivery address. Allow at least 7 business days for delivery.
- Any applicable delivery fees will be communicated to you before you place your order and must be paid at the same time and in the same manner as you pay for your order.
- Risk in merchandise passes to you on the date and time of delivery to the delivery address nominated in your order (including for unattended deliveries). You are responsible for the safe-keeping of your order once it is left at your nominated address.
- You warrant that the person receiving merchandise at your nominated delivery address is authorised by you to do so.
- Event Collection
- If you select a “Pack Pick Up” option for your TRYathlete Pack during the registration process, your merchandise will be made available at the location communicated to you in your order.
- If you do not collect the merchandise at the location and before the time communicated to you in your order, you will not be entitled to a refund but can inform the Promoter via email on TRYathlon@sanitarium.co.nz or calling 0800 WEETBIX within two weeks of the collection date to arrange postage of the merchandise for an additional fee.
- Risk in merchandise passes to you on the date and time of collection and you are responsible for the safe-keeping of your order from that point.
- You warrant that the person collecting products at your nominated collection address is authorised by you to do so.
- Incorrect Iron-on Letters: If the incorrect iron-on letters are delivered to you and you notify the Promoter in advance of the event, an exchange to the correct letters can be made available for collection on the day of the event, or posted in advance of the event if time permits. Please notify via email on TRYathlon@sanitarium.co.nz or by calling 0800 WEETBIX and follow the instructions provided.
- Changing or cancelling orders: Once you have placed an order it is not possible to change or cancel the order or your payment method. This is because of the timeframe in which your order is picked and packed for delivery.
- Out of stocks and substitution: If you place an order for a merchandise item that is out of stock or unavailable, the Promoter will endeavour to notify you as soon as possible and arrange either a refund or supply of a substitute merchandise.
- Returns and refunds
- Please choose carefully as no refunds or returns for change of mind, personal preference or incorrectly purchased merchandise are offered. If you would like to exchange merchandise, you may notify via email on TRYathlon@sanitarium.co.nz or calling 0800 WEETBIX within two weeks from the purchase date and it may be possible accommodate exchanges taking into account available stock, event timing and postage costs, however merchandise must first be returned to the address notified in the same condition they were received (tags on and items unused) following the instructions provided.
- If you receive damaged merchandise, you can make a claim for a refund or replacement. To lodge a claim, please send an email with a clear photo of the damaged merchandise via email on TRYathlon@sanitarium.co.nz or calling 0800 WEETBIX. Please ensure that you keep hold of any damaged merchandise until advised that they can be discarded.
- Personal use only:
You are not permitted to purchase any merchandise for resale to a third party for retail, wholesale or trade purposes without our prior written consent. - New Zealand Consumer Law: Merchandise comes with guarantees that cannot be excluded, restricted or modified under the New Zealand Consumer Law. For major failures with a good, you are entitled to choose a refund or replacement. If a failure does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund of the price paid for the goods and to cancel any contract for the service and obtain a refund of any unused portion. You are also entitled to compensation for any other reasonably foreseeable loss or damage from a failure in the goods or service.
- Event Alteration and Cancellation
If any Event is altered (including but not limited to, a change in date, location or change in format to a duathlon, aquathon or fun run event) or cancelled, notification will be given as soon as reasonably practicable, and prior to 6:30am on the day of the Event where possible. Notification will be given over the public address system (where safe to do so), posted on the Weet-Bix brand and Event social media and communicated via email to the address given during registration for the Event. If an Event is cancelled (not postponed or altered) a refund will be provided to all registered participants with further detail on options and timings provided at the relevant time.
- Social media terms
If you have any questions or comments about the Event, please direct them to the Promoter (contact details below), not any relevant social media platform. The Event is in no way sponsored by, endorsed or administered by any social media platform including Facebook, Instagram, Twitter or TikTok and entrants release all relevant social media platforms from any and all liability and agree to comply with any of their applicable terms of use.
- Promoter’s Rights
The Promoter reserves the right to:
- disallow entries in its absolute discretion;
- verify the validity of entries and determine the eligibility of entrants (including an entrant’s identity) and to disqualify any entry or refuse to allow Event participation or award a prize or allow participation in any Event where dishonest or misleading details have been given by an entrant, or where an entrant has behaved in a fraudulent or dishonest manner, or otherwise than in accordance with these Terms and Conditions or the spirit of the Event;
- to terminate or amend any aspect of any Event without notice at any time in its sole discretion in the event that the Event or Promotion or any aspect of the Event cannot be reasonably conducted as planned; and
- enforce any of its rights at any stage and failure to do so does not constitute a waiver of those rights.
- NZ Consumer Law
Nothing in these Terms and Conditions exclude, limit or modify the application of the New Zealand Consumer Law or any other applicable laws, or the exercise of any rights or remedies conferred by the New Zealand Consumer Law or other applicable laws where to do so would contravene the New Zealand Consumer Law or other applicable laws.
- Privacy and Personal information
The Promoter will act in accordance with these Terms and Conditions and the Sanitarium Privacy Policy which can be found here: https://www.sanitarium.com/nz/corporate/privacy
I acknowledge that my personal information and my child’s personal information is collected and used by the Promoter (and authorised third parties stated below) for the purposes of:
- registering my child for, conducting and improving the Event;
- facilitating and expediting medical assistance at the Event and follow up contact with the parent/guardian, as necessary;
- providing any merchandise in accordance with these Terms and Conditions;
- facilitating fundraising and processing any donations made by me in relation to the Event or a charity which the Promoter collects funds for; and
- such other purposes as set out in this clause and in Sanitarium’s privacy policy (available at https://tryathlon.co.nz/privacy-policy/).
I consent to, unless I otherwise advise, the Promoter using the contact details below:
- to the Promoter using my child’s personal details including first name, and also image and photograph before, during or after the Event, for promotional, marketing, broadcasting, reporting or surveying purposes in any media worldwide, including but not limited to, for the purpose of promoting the Promoter’s current and future events held in Australia and New Zealand; and
- to Super Sports Images including my child’s photograph and details on their website.
- Race Roster Oceania Pty Ltd
I acknowledge that my personal information and my child’s personal information is collected and used by Race Roster Oceania Pty Ltd (Race Roster) for the sole purposes of processing the registration of my child for the Event (including fees payable by me in relation to such registration), the purchase of any merchandise sold by the Promoter and/or the payment of any donations in relation to the Event or a charity which the Promoter collects funds for. I acknowledge that Race Roster and the Promoter may disclose my personal information and my child’s personal information to Weet-Bix TRYathlon Foundation (a charitable organisation which the Promoter collects funds for the purposes of facilitating fundraising and processing donations made to that charity). Race Roster may disclose my personal information and my child’s personal information to the School Group coordinator representing your child’s school to facilitate the registration process of the students of the registered and approved School Group. I acknowledge that Race Roster may disclose my personal information and my child’s personal information to third parties who assist Race Roster to carry out the above purposes including to the Promoter, Supersport Images and School Group coordinators. Race Roster will not disclose my personal information and my child’s personal information overseas. Race Roster’s Privacy Policy (available at https://raceroster.com/legal/privacy-policy) contains further information about how I may access and/or correct the personal information held about me and my child as required by law, as well as information about making a complaint about the treatment of personal information and how Race Roster will deal with such a complaint.
RACE ROSTER OCEANIA PTY LTD’s address is; 132 Cremorne St, Cremorne VIC 3121. Phone: AUS 1800 734 669 // NZ 0800 734 669
SCHEDULE ONE
POLICIES
By registering and participating in the Event, I acknowledge and agree to the following policies (as updated upon notice by the Promoter from time to time. In the event of any conflict or inconsistency, the Terms and Conditions prevail.
TRYathlon Entry Policies
- TRYathlon Entry Waiver (2025/26)
- Conditions of Entry
- Refund Policy
- Wet Weather and Cancellation Policy
