Privacy and Security Policy
New Zealand Health Association Limited, trading as Sanitarium Health Food Company (“Sanitarium”) is concerned about your privacy and is committed to honouring the privacy of its visitors to the websites and to meeting its obligations under the Privacy Act 1993 and Privacy Principles. This policy sets out how we handle information we receive from you, including clickstream data, cookies and e-mail addresses.
For information about the New Zealand Privacy Act and how it protects all personal information in New Zealand, click here.
Sanitarium may collect, hold and retain securely, personal information from you (including but not limited to your name, age, address, telephone number and email address) when you knowingly provide this information to us. For example, this will occur when you register and create a profile on this website.
If you choose not to provide the information requested, such as your personal information, then you may not be able to access the content that you are trying to access.
By providing your personal information to us, you agree that Sanitarium, and/or their related companies and service providers may hold, use and/or disclose the personal information for research, promotional, marketing, publicity and/or statistical purposes without compensation. We may also use and/or disclose the personal information for the purpose for which you provide it (e.g. to contact you), as clearly explained to you at the time the information is collected (e.g. on the website or in the Terms and Conditions) or as otherwise permitted or required by law.
We may store your personal information if required to do so by law, court order, subpoena or other legal process, as requested by a governmental or law enforcement authority.
We may contact you by electronic means (e.g. by email or SMS), by telephone or by other means.
We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins, political or religious beliefs, or health) except with your specific consent or in circumstances permitted by law.
We will take all reasonable steps to ensure that any personal information we collect is secure, accurate and up to date and is protected against loss, theft and unauthorised use or modification.
Whilst we take all reasonable steps to protect your personal information, we cannot guarantee the security of any personal information that we collect and accordingly, personal information you provide to us is provided at your own risk. Please contact us immediately if you believe that your personal information has not been protected.
You have the right to access and request correction of any personal information held by Sanitarium concerning you, pursuant to the Privacy Act 1993. Any such requests should be made to:
Sanitarium Health Food Company
Private Bag 92127
Victoria Street West
Personal information is held at both addresses below:
124 Pah Road,
38 Mount Hobson Road
If we disclose your personal information to third parties for any purposes described here or on the website, we will take reasonable steps, where we are in a position to do so, to require the third parties to strictly comply with our instructions and not use the information for any other purpose. We offer an “opt out” feature that allows you to advise us that you and no longer wish to receive emails from us.
Links to other websites
Our website may provide links to other websites for your convenience and assistance. Please note that these websites may have different security and privacy policies. We do not accept any responsibility and/or liability for any information that you divulge to these websites and how those websites or the organisations that own and manage those websites collect, use or disclose your personal information or that of any person you provide on those sites.
There are some circumstances in which we will not be in a position to require third parties to comply with Sanitarium’s Privacy and Security Policy. This includes for example, where you use Sanitarium’s Sites to access other websites. We make every effort to only link to websites that share our standards and we endeavour to make sure that these links are safe for children. However, children should always check with a parent or guardian before linking to any new websites.
Other linked websites may also contain third party advertisements which may contain embedded hyperlinks or which may include referral buttons to websites operated by third parties or their licensees or contractors. All third party advertising, if paid for, is paid for by the relevant third party advertisers and are not recommendations or endorsements by Sanitarium or its Affiliates. Sanitarium is not responsible for the content (including representations) of any third party advertisement on these websites. You are referred to the relevant advertiser for all information regarding the advertiser and its products and/or services.
Each time you visit this website, our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using, the address of the site you have come from and move to after your visit, the date and time of your visit, and your server’s IP address. We may collect this information for statistical purposes to find out how the website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times, etc. We may use this information to evaluate and improve our Sites’ performance.
A cookie is a piece of information that our web server may send to your computer when you visit this website. The cookie is stored on your computer, but does not identify you or give us any information about your computer. A cookie helps us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. Most Internet browsers allow you to erase cookies from your computer hard drive, to block all cookies, or to receive a warning before a cookie is stored.
Our websites are intended for the use of all users, including minors under the age of 18. We cannot distinguish the age of persons who access and use our website if incorrectly provided during registration process. If a minor (according to applicable laws) has provided us with personal information, without parental or guardian consent, the parent or guardian should contact us to remove the relevant personal information.
Providing information to us about other people.
If you provide information to us about another person (such as a friend) then you are responsible for making that individual aware that you have disclosed their personal information to us and that we can use their information as set out in this policy. Please direct them to this policy.
Changes to Sanitarium’s Privacy and Security Policy
Sanitarium may change its Privacy and Security Policy from time to time. Changes to Sanitarium’s Privacy and Security Policy will be displayed on our website.
We recommend that you routinely review our Privacy and Security Policy.